Category: Analytics

Net Promoter Score (NPS)® A Net Promoter Score (NPS) is a measure of loyalty. It is commonly used by businesses to measure customer satisfaction. A NPS can be collected for other types of relationships as well, such as those with …

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How many response do you need for your survey? Whether your using our Surmetric platform or just conducting informal surveys at school or work, you will likely have to determine how many responses you need to collect before you have …

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